Ready for exceptional Customer Support? TELELANGUAGE™ Customer Support provides expert customer service support 24 x 7 to ensure your business receives the best telephonic interpretation services. Whether you have a billing question, interpreter issues or need to request service usage reports or submit a trouble ticket, Customer Support representatives are available to you whenever you need them. Simply call Telelanguage toll-free at 1.888.877.8353 or contact us online.

Our goal is to make the customer experience with TELELANGUAGE as satisfying as possible.

Here are a few customer support issues we can help you with:

Accounting
Need your billing address changed? How about an inquiry into your past invoices, usage reports and/or account balances? Call us and we will update you! You can also view this information online in real-time.

Account Management
Need your contact information updated? Has your company recently grown? Would you like to add another facility to your company information? Have you forgotten your password? We will help you fix it!

Access Code Issues
Do you need additional access codes or department extensions? Do you need an access code verified? Are there duplicate codes in your company? Do you have employees who use your access codes for personal matters? Is something wrong with code not being accepted by the IVR? Is your access code not activating? Are you experiencing errors connecting to an interpreter? Do you have basic access code assigning question? We can help!

Customer Training Programs
Do you need an on-site customer training program? Would you like to request an additional instructional material? Are you interested in our online training module? We can get this information for you!

Extending your TELELANGUAGE services agreement
Would you like to extend your services agreement with us? Do you want to see our promotional custom rate plans? How about comparing rates our competition is charging. Call us we have this information readily available for you!

Interpreter Issues
Did you have a negative experience with an interpreter? Do you want to give feedback on our interpreters? How about requesting the continuity of having the same interpreter connected with you? Call us and we will help or login to our site and make a request.

Online Account Access
Do you have a valid agreement with us? Are you having trouble viewing any part of your usage reports or invoices? Are there problems logging in? Are you able to auto-activate? Would you like to check your eligibility for various volume discount programs? We would be glad to assist you!

Suggest Service Enhancements
TELELANGUGE welcomes your suggestions for improving our telephonic interpretation services. Please fill out a short form and your suggestion will be forwarded to our customer relationship manager.

To use our services, please call 1-888-877.8353 or email: support@telelanguage.net