COMPETITIVE ADVANTAGES

When Choosing a Provider of Telephonic Interpretation Services, TELELANGAUGE Stands Above the Competition

TELELANGUAGE has come a long way in the past 13 years, growing our client base, our workforce of qualified and certified interpreters and the number of calls we handle each year. The main reason we have achieved incredible growth and reputation is because of our many, very distinct competitive advantages. We focus a great deal of our attention on our client needs by paying a tremendous amount of attention to detail. Our management team has many years of domestic and international experience in our industry. Our President has been leading the company since 1991 and his vast experience and dedication to excellence made us the leader in providing customized telephonic interpretation services.

TELELANGUAGE's Infrastructure is Very Efficient - You will enjoy the options of connecting to interpreters using our 24/7 live coordinators or the automated touch tone technology that connects to interpreters while by-passing the call center. We offer customized rate packages individually tailored to customer needs. The package will reduce your current cost of language interpretation without sacrificing any quality. Our company's responsibility goes far beyond the interpreter connection. We strive to make the client's language interpretation operations run smoother, faster, less expensive and more efficient.

TELELANGUAGE/Customer Relationships - Our organization has a distinct advantage over our competition because we focus on every aspect of the service delivery and company/customer relationship. This advantage can be enjoyed across the entire relationship, from assigning your access codes to service management and interpreter quality control, from problem resolution to real-time billing options.

Certified, Experienced and Educated Interpreters - All of our interpreters are bilingual/bicultural professionals trained to perform several complex tasks: listen to the speaker, analyze a fleeting and yet real message in its entirety, interpret the message into another language, preserving the characteristics of form and substance inherent in another culture. We have interpreters proficient in medical, legal, business, government, insurance terminology as well as many other terminologies.

Problem Resolution - Any company/customer relationship will always have issues, problems and concerns popping up once in a while. Because we have such a detailed approach to every component in our service delivery, problem resolution is addressed quickly, efficiently and courteously. We also guarantee complete customer satisfaction.